FAQ (Frequently Asked Question)

1. How long will delivery take?

Delivery usually takes 3–7 business days, depending on your location.

2. Do you offer Cash on Delivery (COD)?

Yes, we provide Cash on Delivery on most products.

3. How can I track my order?

After placing an order, you will receive a tracking link via SMS/Email once the order is shipped.

4. What is your return policy?

We accept returns for damaged or defective products.
Please contact us within 24 hours of delivery with an unboxing video.

5. How can I contact customer support?

You can reach us at:
📩 Email: decorlix@zohomail.in
📞 Phone: +91 7063568139

6. Do you offer replacement?

Yes. If the item arrived damaged, we will provide free replacement.

7. Can I cancel my order?

You can cancel your order before it is shipped. Once shipped, cancellation is not possible.

8. Are the products exactly like the photos?

Yes. 99% products are exactly as shown.Small variations in colour may occur due to lighting.